About us

Meet our team

IMPACTA Business Excellence Ltd. is made up of management veterans - averaging more than 20 years of field experience - who are experts at designing, building, and managing successful business organizations. We bring expertise in integrating the initiatives of business strategy, management systems, quality and regulatory compliance systems, workforce and knowledge management systems as well as business and process optimization strategies and implementation.
Gordon Dale
Gordon Dale
dr.sc. Vlatka Šćetarić


+ 385 91 2015 4001

Nick Everdeen
Nick Everdeen


+ 385 91 2015 414

Paul Shepherd
Paul Shepherd

IT Support

+385 91 2015 411

Thomas McKenzie
Thomas McKenzie
Naum Taneski

Office Macedonia

+389 7021 2343

We do the right thing regardless of the consequences.
Pursuit of Excellence
We continually strive to exceed the expectations of our people and our clients.
We take responsibility for individual and collective actions.
We work together to achieve collective and individual goals.
Our energy and enthusiasm are contagious. We are inspired to make a lasting impact.

Some info about us

IMPACTA Business Excellence Ltd. implements highly effective management systems for business-critical functions. We provide best-in-class consulting through: Management System Assessment, Management System Design and Implementation, Business Process Improvement and Client Advisory and Support.
  • 2017Expansion
    We want to help clients worldwide transform their management architecture and drive implementation to improve business performance, reduce risk, and significantly increase profitability.
  • 2015Foundation
    IMPACTA Business Excellence was founded in 2015 with a focus on assisting companies to develop workforce strategy and improve operational competency. Our results soon had clients asking us to tackle increasingly complex problems related to all aspects of operations and overall business performance.
  • 2014Idea
    In 2014, group of consultants started the idea about the consulting company which will provide the highest quality professional services.
  • ...